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What does a Return service mean?

You may be wondering what a return service is and how you can benefit from it. Here's our simple breakdown of what it is, how it works and where we come in.

A return service is a service whereby items purchased and unused are returned to the store where it was previously purchased. Returns could happen for a number of reasons, such as a change in mind, orders not matching expectations, and so on. Whatever the case may be, the ideal process is that these items are well packaged and sent back during the stipulated time frame for product returns. The deadlines are usually within 15 days, some stores offer up to 30 days deadlines for returns. All you need to do is confirm the return window, repackage the items and book our courier to send them off to the store's location.

HOW DO I BOOK A RETURNS SERVICE?

Booking a returns service is super easy and seamless with Send247, all you have to do is select the returns service on our website and book a courier in minutes, fill in the accurate details, make the payment through our secure payment gateway and your courier will be with you in minutes and your order will be dropped off in under 3 hours.

HOW SHOULD I PACKAGE RETURN ITEMS

Pack the item neatly and secure it tightly with the original packaging or a suitable packaging. Include the Returns labels on the package. Provide the required details that would be needed at the store. Confirm the process of Returns from the store to avoid mishaps during delivery. Also ensure that the products are still in excellent condition as purchased.