Terms and Conditions
Last Updated: August 3, 2024
For Users
1. Introduction
Welcome to send247 ("we", "our", "us"). By using our mobile app, website, or chatbot ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.2. Service Description
send247 offers a platform that connects users with independent couriers ("Partners") who can pick up and deliver packages.3. User Responsibilities
- Eligibility: You must be at least 18 years old to use our Service.
- Account: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
- Package Requirements: All items must be properly packaged. We are not responsible for items that are damaged due to improper packaging.
- Prohibited Items:You agree not to send any illegal, hazardous, or restricted items. Refer to our Prohibited Items List for details.
4. Insurance
- Coverage: We provide insurance coverage up to £1000 per package.
- Claims: Claims must be submitted within 14 days of delivery. Proof of value and damage must be provided.
5. Fees and Payment
- Pricing: Fees are calculated based on distance, weight, and size of the package.
- Payment: Payments are processed through the app. All transactions are final and non-refundable unless otherwise stated in our Refund Policy.
6. Liability
- Limitation: Our liability is limited to the amount of insurance coverage.
- No Liability: We are not liable for any indirect, incidental, or consequential damages.
7. Termination
We reserve the right to terminate or suspend your access to the Service at our discretion, without notice, for conduct that we believe violates these Terms.8. Changes to Terms
We may update these Terms from time to time. The latest version will be posted on our website. Continued use of the Service constitutes acceptance of the changes.9. Governing Law
These Terms are governed by the laws of the United Kingdom.10. Contact Us
For questions about these Terms, please contact us at support@clickdrop.co.uk
For Couriers (Partners)
1. Introduction
Welcome to send247 Partner Program. By joining as a courier ("Partner"), you agree to these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.2. Service Description
send247 connects independent contractors ("Partners") with users for the purpose of picking up and delivering packages.3. Partner Responsibilities
- Eligibility: You must be at least 18 years old and legally eligible to work as an independent contractor in your jurisdiction.
- Account: You are responsible for maintaining the confidentiality of your account and password.
- Acceptance of Jobs: You have the right to accept or reject any delivery request.
- Compliance: You must comply with all applicable laws and regulations.
4. Compensation
- Earnings: Partners are paid per delivery, based on distance, weight, and size of the package.
- Payment Schedule: Payments are made weekly via direct deposit.
5. Liability and Insurance
- Liability: Partners are responsible for the safe and timely delivery of packages.
- Insurance: We provide insurance coverage up to £1000 per package. Partners must adhere to our packaging and handling guidelines to qualify for coverage.
6. Termination
We reserve the right to terminate or suspend your access to the Service at our discretion, without notice, for conduct that we believe violates these Terms.7. Independent Contractor Status
- No Employment Relationship: Partners are independent contractors and not employees of send247.
- Taxes: Partners are responsible for their own taxes and insurance.
8. Changes to Terms
We may update these Terms from time to time. The latest version will be posted on our website. Continued participation as a Partner constitutes acceptance of the changes.9. Governing Law
These Terms are governed by the laws of the United Kingdom.10. Contact Us
For questions about these Terms, please contact us at support@clickdrop.co.uk
