Send247 ("we", "our", "us") is committed to protecting the privacy of our users and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app, website, or services (collectively, the "Service").
1. Information We Collect
We collect information about you in a variety of ways when you use our Service.- Personal Information
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Payment Information: Payment transactions are processed by our third-party payment processor, Stripe. We do not store your credit card details. Stripe collects and stores your payment information securely in accordance with their privacy policy. For more information, please review Stripe’s Privacy Policy.
- Information: For deliveries, we collect addresses, package details, and any other relevant information necessary to complete the delivery.
- Automatically Collected Information
- Device Information: We collect information about your device, including your IP address, device identifiers, browser type, and operating system.
- Usage Data: We collect data about how you use the Service, including access times, pages viewed, and the links clicked.
- Location Information
- With your consent, we may collect precise geolocation data to facilitate deliveries and improve our Service.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving the Service: To operate and maintain the Service, improve user experience, and develop new features.
- Processing Transactions: Payment information is processed securely by Stripe. We do not have access to your full payment card details.
- Providing and Improving the Service: To send you updates, security alerts, and support messages.
- Marketing:To provide you with promotional materials and information about services we believe may interest you.
- Legal Compliance: To comply with legal obligations and enforce our terms and policies.
3. How We Share Your Information
We may share your information in the following situations:
- With Partners: We share delivery-related information with partners to facilitate the delivery process.
- Service Providers: We share information with third-party service providers, including Stripe, who perform services on our behalf, such as payment processing and data analysis.
- Legal Obligations: We may disclose information to comply with applicable laws, regulations, or legal requests.
- Marketing:To provide you with promotional materials and information about services we believe may interest you.
- Business Transfers: In the event of a merger, sale, or transfer of assets, we may transfer your information to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection:You can object to the processing of your personal information in certain circumstances.
- Business Transfers: In the event of a merger, sale, or transfer of assets, we may transfer your information to the new owner.
To exercise these rights, please contact us at support@clickdrop.co.uk
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about your activity on our Service. You can manage your cookie preferences through your browser settings.7. Third-Party Services
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties.8. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Continued use of the Service constitutes acceptance of the changes.10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@clickdrop.co.uk